Do not eat Chinese meal to take the visitor of congee

Of short duration does not have brief introduction

This is a story that produces in meal ministry: One sky midday 10: 30, the Xiaowang that going to work in dining-room receives tourist guide telephone call, because mountain-climbing is very fatigue,the tourist guide says this group visitor, put forward Chinese meal to want congee pickled Chinese cabbage only. Xiaowang goes immediately the kitchen discusses with chef, chef asks in reply however the ground says: "The congee in breakfast is handled, they had ordered Chinese meal. Which can cancel Chinese meal to eat congee temporarily? Do not become hard should be its redo congee alone again? " one is in school the trainee that ever had sufferred major to groom thinks: In implementation, this requirement that the group raises attributes reasonable demand, not beyond the mark. Then he calls manager of ask for instructions, after the manager allows. The kitchen did congee for this group, he leads this group tourist to arrive again have dinner of little dining room, avoided other guest's peculiar eyes. This one act of this clerk is paid close attention to by general manager, be become by abnormality headwaiter.

Analysis: "The system is dead, the person is vivid. " when the guest raises a requirement, we cannot think simply guest " do not defend established practice " or " give us incommode " . The reasonable requirement that the guest raises, we cannot 2 words reject Chan Ping system. The requirement that guest place raises is reasonable, whether can we satisfy guest requirement. The system that also reflected us is perfect.

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